Training

Introducing a new tool to your team can be much easier if the proper training is available to them. Our dedicated support team offers training sessions via conference call / online meeting, or on-site training.

Training is useful for teams being introduced to the tool and its basic usage, or to teams that want to learn more about some of Alcea’s advanced functionality.

Alcea offers a wide range of features, and we are always here to demonstrate how they can be used effectively.

You can view pricing for online training of our issue management system and make a purchase right from our online payment system.

Quotes for other training packages are available on request.

This course begins with an overview of the system including common uses, layout and common user features.

OUTLINE

Introduction to Alcea
GUI Components and Menus
Main Menu Concepts (Issues, Fields, Sorting, Color Coding,
Configurable Columns)
Issue Creation (Field Layout and Email Notification)
View/Modification Menus (History/Cloning)
Filters (Concept, Creating, Saving)
Editing Profiles
Reporting
Charting
Tracks (concept of integrated systems)

INTENDED AUDIANCE

1-10 users who are being introduced to the system for the first time.

DURATION

1 hour

PREREQUISITES

None

This course is designed to train common users of the Alcea TestSpec module.

OUTLINE

Integration with Alcea
Projects
Test Runs
Reports

INTENDED AUDIENCE

1-10 users who will be using the Alcea TestSpec module

DURATION

1 hour

IDEAL PREREQUISITES

User Training Course

This course is designed to train an administrator how to install, configure and maintain a basic system.

OUTLINE

Requirements and Installation
Admin Menu Differences
Server Configuration
Customizing a system (Logos and configurable strings)
Creating Users and Editing Profiles
Creating Groups and using Field Control
Fields (Configuring Default Fields / Creating Custom Fields)
Field Layout and Ordering
Field Hierarchies
Color Coding

INTENDED AUDIENCE

1-4 users who will be performing any administrative functions on the system.

DURATION

4 hours

IDEAL PREREQUISITES

User Training Course

This course is designed to train an administrator on any of the more advanced features of Alcea. Our team will determine your exact needs with you and focus on any of the modules in the course outline.

OUTLINE

Configuring additional TRACKS (integrating systems)
Event Scheduling
Data Import / Export
SOAP Integration
Anonymous Access
Configuring a Rank Field
Workflow
Customizing Styles and CSS

INTENDED AUDIENCE

1-4 users who will be performing any advanced administrative functions on the system.

DURATION

2 hours

IDEAL PREREQUISITES

User Training Course, Administrator Training

This course is designed to train an administrator how to correctly setup a Database system.

OUTLINE

Database Requirements
Required Schema and Table Creation
Database Administration Menu
Migrating a Database

INTENDED AUDIENCE

1-4 users who will be performing any database configuration or migration from a normal system.

DURATION

1 hour

IDEAL PREREQUISITES

User Training Course, Administrator Training

 

Please contact us at support@alceatech.com with any questions.