As the Project Manager, it is your responsibility to ensure that any existing processes are effective, and if they are, is the execution up to snuff? You need to honestly review them, even if you created them in the first place, and then create a plan of action to either change them, or create new, more effective ones. Tracking your processes is just one way to ensure the successful completion of any project.
If you’ve played on sports team you can relate to the importance of each teammate. The same rule applies in business, you need a solid, committed, dedicated and skilled set of people on your team to make any project a success. Evaluate your team and their responsibilities. Are they creating a wall between success and failure? Do they need more training, re-training or rebuilding? Do they use the tools at hand properly and faithfully? Are they collaborating?
For some Project Managers this is a challenge. Communication involves the exchange and discussion of ideas, collaboration on the resolution of issues and willingness to discuss both the good and the bad. Communication within your team and within your organization is critical. Using an Issue Tracking system facilitates communication for all parties and keeps everyone on the same page. Evaluate your current means of communication and recognize the areas where you may need to improve and allow for collaboration. Above all, make sure the entire team is kept in the know.
When you take all the above and create an action plan that is both collaborative and shows accountability, your sell will be easier. Selling your ideas, projects or action plans to Senior Management can be a challenge. So what can you do to get them on board?
How are you following up on the projects or even the people involved? What tools are you using to be notified for missed deadlines or problems? As much as being part of the creation of a project, you need to make sure your follow-up is thorough and concise to the objectives or your organization. Using a project tracking solution is key to ensure that nothing falls through the cracks. Accountability for both the project as a whole and issues assigned to specific team members ensures that issues are resolved and the project is a success.